Pengaruh Beban Kerja yang Berlebihan dan Keterlibatan Personel Terhadap Kinerja Personel Polres Kudus

Effect of Excessive Workload and Personnel Involvement on the Performance of Kudus Police Personnel

  • Bondan Manikotomo Indonesian National Police Academy
Keywords: beban kerja yang berlebihan, keterlibatan personel, dan kinerja

Abstract

Penelitian ini dilatarbelakangani oleh permasalahan kinerja yang terjadi di Institusi Polri. Hasil survei oleh Obudsman tahun 2016  menunjukkan bahwa Kinerja Institusi Polri khususnya belum optimal. Beban kerja yang berlebihan dan keterlibatan personel digunakan sebagai variabel bebas, sedangkan kinerja sebagai variabel terikat. Penelitian ini bertujuan untuk mengkaji pengaruh beban kerja yang berlebihan dan keterlibatan personel terhadap tingkat kinerja personel Polres Kudus. Beberapa peneliti terdahulu Ashfaq, Mahmood dan Ahmad (2013), Ali dan Farooqi (2014) menunjukkan adanya pengaruh negatif beban kerja yang berlebihan terhadap kinerja sedangkan Rukhviyanti (2011) menunjukkan bahwa beban kerja yang berlebihan hampir tidak mempengaruhi kinerja. Allameh, dkk (2014), Ramadhan dan Sembiring (2014), Sanneh (2015), Dajani (2015) dan Lewiuci dan Mustam (2015) menunjukkan adanya pengaruh positif keterlibatan personel terhadap kinerja. Sebelum dilakukan penelitian, dilaksanakan Pilot Project terhadap 20 personel Polsek Jati di jajaran Polres Kudus. Penelitian ini melakukan survei pada seluruh personel Polres Kudus yang berjumlah 100 orang. Desain penelitian ini adalah penelitian terapan pada permasalahan kinerja di Polres Kudus dengan cross-sectional. Analisis dalam penelitian ini menggunakan Structural Equation Model (SEM) dengan menggunakan program AMOS 21. Hasil dari penelitian ini adalah beban kerja yang berlebihan berpengaruh negatif dan sagnifikan terhadap kinerja  namun keterlibatan personel berpengaruh positif dan sagnifikan terhadap kinerja personel Polres Kudus. Rekomendasi penelitian ini adalah dilakukan penelitian lebih lanjut terhadap sampel yang lebih besar dengan melibatkan seluruh fungsi kepolisian sehingga model SEM yang  didapat akan lebih baik.

 

This research is motivated by performance issues that occur at the National Police Institution. The results of a survey by Obudsman in 2016 showed that the performance of Polri Institutions in particular was not optimal. Excessive workload and personnel involvement are used as independent variables, while performance is the dependent variable. This study aims to examine the effect of excessive workload and personnel involvement on the performance level of the Holy Police personnel. Some previous researchers Ashfaq, Mahmood and Ahmad (2013), Ali and Farooqi (2014) showed the negative influence of excessive workload on performance while Rukhviyanti (2011) showed that excessive workload hardly affected performance. Allameh, et al (2014), Ramadan and Sembiring (2014), Sanneh (2015), Dajani (2015) and Lewiuci and Mustam (2015) show the positive influence of personnel involvement on performance. Prior to the research, a Pilot Project was carried out on 20 Teak Police personnel in the Holy Police ranks. This research conducted a survey of all Holy Polres personnel totaling 100 people. The design of this study is applied research on performance problems in the Kudus District Police with cross-sectional design. The analysis in this study uses the Structural Equation Model (SEM) using the AMOS 21 program. The results of this study are that excessive workload has a negative and significant impact on performance but the involvement of personnel has a positive and significant effect on the performance of the Holy Police personnel. The recommendation of this research is to conduct further research on a larger sample involving all police functions so that the SEM model obtained will be better.beban kerja yang berlebihan, keterlibatan personel, dan kinerja

References

Jurnal:
Agustina, Lidya. (2009). “Pengaruh Konflik Peran, Ketidakjelasan Peran dan Kelebihan Peran terhadap Kepuasan Kerja dan Kinerja Auditor (Penelitian pada Kantor Akuntan Publik yang Bermitra Dengan Kantor Akuntan Publik Big Four di Wilayah DKI Jakarta)”. Jurnal Akutansi. 1(1), 40-69.
Ali, Sobia & Farooqi, Y. A. (2014). “Effect of Work Overload on Job Satisfaction, Effect of Job Satisfaction on Employee Performance and Employee Performance and Employee Engagement ( A Case Study of Public Sector University of Gujranwala Division”. International Journal of Multidisciplinary Sciences and Engineering. 5(8), 23-30.
Allameh, S. M. dkk. (2014). “Analyzing the effect of employee Engagement on job performance in Ishafan Gas Comppany”. International Journal of Management Academy. 2(4), 20-26.
Ashfaq, S., Mahmood, Z., & Ahmad, M. (2013). “Impact of Work-Life Conflict and Work Overload on Employee Performance in Banking Sector in Pakistan”. Middle-East Journal of Scientific Research. 14(5), 688-695.
Barnard, I Chester. 1996. The Functions of the Executive. Cambridge, Massachusetts Harvard University.
Chipunza, Crispen & Samuel, Michael. (2012). “Effect of Role Clarity and Work Overload on Perceptions of Justice and Job Insecurity After Downsizing. Journal Social Science. 32(3): 243-253.
Dajani, M. A. Zaki. (2015). “The Impact of Employee Engagement on Job Performance and Organisational Commitment in the Egyptian Banking Sector”. Journal of Bussiness and Management Sciences. 3(5), 138-147.
Hambali, J. A. H. 2016. “ Dampak Role Conflict, Role Ambiguity, dan Role Overload Terhadap Judgment Auditor”. Simposium Nasional Akutansi XIX: 1-20.
Jex, S. M. & Spector, P. E. (1998). “Development of Four-Self Report Measures of Job Stressors and Strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory”. Journal of Occupational Health Psychology. 3(4), 356-367.
Kahn, William A. (1990). “Pshycological Conditions of Personal Engagement and Disengagement at Work”. Academy of Management Journal. 33(4), 692-724.
Karuranithy, Kamalakumanti & Ponnampalam, Ambika. (2013). “A Study on the effect of Stress on Performance of Employees in Commercial Bankof Ceylon in the Eastern Province”. European Journal of Bussiness and Management. 5(27, 87-96.
Keller, Robert T. 1975. “Role Conflict and Ambiguity: Correlates With Job Satisfaction and Values”. Personnel Psychology. 28, 57-64.
Kuschel, Katherina. (2015). “Quantitative and Qualitative Work Overload and Its double effect on The Work-Family Interface”.
Lewiuci, P. G. & Mustamu R. H. (2016). “Pengaruh Employee Engagement Terhadap Kinerja Karyawan pada Perusahaan Keluarga Produsen Senapan Angin”. AGORA. 4(2), 101-107.
Ramadhan, Nabila & Sembiring, Jafar. (2014). “Pengaruh Employee Engagement Terhadap Kinerja Karyawan di Human Capital Center PT. TELEKOMUNIKASI INDONESIA, TBK”. Jurnal Menejemen Indonesia. 14(1), 47-58.
Reilly, M. D. (1982). Working wives and convenience consumption. Journal of Consumer Research, 8, 407-418.
Rukhviyanti, Novi. (2011). “Pengaruh Role Conflict, Role Ambiguity dan Work Overload Terhadap Kinerja”. Jurnal Sains Manajemen & Akutansi. 3(1).
Sanneh, Lamin. (2015). “Employee Engagement in The Public Sector: a case study of Western Africa”. Internatonal Journal of Human Resource Studies. 5(3), 70-101.
Schaufeli, Wilmar B. & Bakker, Arnold B. (2004). “Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: a Multiple-Sample Study”. Journal of Organizational Behaviour. 25, 293-315.
Thiagarajan, Palaniappan dkk. (2006). “A Confirmatory Factor Analysis of Reilly’s Role Overload Scale”. Educational and Psycological Measurement. 66(4), 657-666.
Titien. (2016). “Penyusunan dan Pengembangan Alat Ukur Employee Engagement”. PSIKOHUMANIORA: Jurnal Penelitian Psikologi. 1(1), 113-130.

Skripsi
Veigh, Willow Mc. 2006. Employed Mothers: Understanding Role Balance, Role Overload and Coping. Skripsi. United States: The University of Maine.

Buku
Azwar, S. 2015. Reliabilitas dan Validitas. Yogyakarta: Pustaka Pelajar
As’ad, M. 2001. Seri Ilmu SDM: Psikologi Industri. Edisi 4. Yogyakarta: Liberty.
Azwar, S. 2000. Reliabilitas dan Validitas. Yogyakarta: Pustaka Belajar.
Arikunto, S. 2010. Prosedur Penelitian: suatu pendekatan praktik. Jakarta: PT. Rineka Cipta.
Creswell, J. W. 2014. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage publications.
Dessler, G. 2005. Human resource management. United Kingdom: Pearson Education.
Ghozali, I. 2012. Aplikasi analisis multivariate dengan program IBM SPSS. Semarang: Badan Penelitian Universitas Diponegoro.
Ghozali, I. 2014. Model Persamaan Struktural Konsep dan Aplikasi dengan AMOS 22.0. Semarang: Badan Penelitian Universitas Diponegoro.
Martono, N. 2015. Metode Penelitian Sosial: Konsep-konsep Kunci. Jakarta: Rajawali Pers.
Santoso, Singgih. 2015. SPSS20 Pengolah Data Statistik di Era Informasi. Jakarta: PT. Elex Media Komputindo.
Sarwono, J. 2006. Metode Penelitian Kuantitatif dan Kualitatif. Yogyakarta: Graha Ilmu
Neuman, W. L. 2014. Social Research Method: Qualitative and Quantitative Approaches. Harlow: Pearson.
Sugiyono. 2009. Metode Penelitian Kuantitatif dan Kualitatif. Bandung: CV. Alfabeta.
Sugiyono, D. R. 2012. Statistika untuk Penelitian. Bandung: CV. Alfabeta.
Sugiyono, D. R. 2014. Metode Penelitian Kuantitatif Kualitatif dan R dan D. Penerbit Alfabeta.
Usman, H. 2003. Metodologi Penelitian Sosial. Jakarta: Bumi Aksara.

Produk Lembaga
Undang-undang Republik Indonesia Nomor 2 tahun 2002 tentang Kepolisian Negara Republik Indonesia. 2012. Bandung: Fokusindo Mandiri.

Internet
Badan Pusat Statistik. 2016. Re: Jumlah Tindak Pidana Menurut Kepolisian Daerah, 2000-2015. https://www.bps.go.id/linkTabelStatis/view/id/1570 (12 Mei 2016).
Firmansyah, I. Re: Promoter Kapolri Jenderal Polisi Tito Karnavian (1). https://www.tribratanews.com/promoter-kapolri-jenderal-polisi-tito-karnavian-1/ (11 Oktober 2016).
Kompas. Re: Jokowi-JK Andalkan Nawa Cita, Sembilan Agenda Prioritas untuk Indonesia. http://nasional.kompas.com/read/2014/05/20/1427368/Jokowi-JK.Andalkan.Nawa.Cita.Sembilan.Agenda.Prioritas.untuk.Indonesia (aa20 Mei 2014).
Liputan 6. Re: Ombudsman: Pengaduan Masyarakat Tentang Polri Meningkat. 2014. http://news.liputan6.com/read/2102763/ombudsman-pengaduan-masyarakat-tentang-pelayanan-polri-meningkat (9 September 2014).
Published
2017-01-30
How to Cite
Manikotomo, B. (2017). Pengaruh Beban Kerja yang Berlebihan dan Keterlibatan Personel Terhadap Kinerja Personel Polres Kudus: Effect of Excessive Workload and Personnel Involvement on the Performance of Kudus Police Personnel. Indonesian Journal of Police Studies, 1(1), 83-144. Retrieved from http://111.68.112.228:443/10.23.97.227/index.php/ijps/article/view/2